What is housed on the Real Time Content website?

The Real Time Content website provides users with information about the company, our products, our services, and demonstrations. It also provides methods of contacting Real Time Content with questions and demonstration site access requests.

How does Real Time Content collect personally identifying information?

Users may choose to submit personally identifying information (PII) to Real Time Content via the contact form on the website. The form collects information from users, such as names, company details, postal addresses, e-mail addresses and telephone numbers.

Does the Real Time Content web site use cookies?

The Real Time Content web site may use persistent cookies and action tags (aka: Web beacons or pixel gifs) to understand web site usage and to resolve any problems, thus enhancing your experience at this site. Usage of cookies and/or action tags is in no way linked to any PII while on our site. You can disable cookies via the settings within your web browser, but this may affect the level of your personalization experience when on our web site, and some services or features may be unavailable without cookies enabled. For further information on cookies please go to http://www.allaboutcookies.org/ which explains how cookies work and how you can manage their use.

Does the Real Time Content web site use standard log files?

Like most standard Web site servers, we use log files. These include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type and a date/time stamp of the users visit, however this list is not exhaustive. These logs help us measure web and company interest and ultimately provide a better service to visitors to the Real Time Content website.

How do Real Time Content use PII collected?

Real Time Content use the information to respond to users requests for further information, or to grant access to the user on to the secure Real Time Content demonstration page. We may respond to requests for information via e-mail, or we may contact individuals via telephone using the information provided.

Does Real Time Content distribute PII to third parties?

Real Time Content does not disclose, transfer, release, sell, rent, lease, license or give away any PII provided to us by, or collected on our website.

What choices are there for individuals with regards to the collection of PII?

All PII is passed to Real Time Content by each user through the completion of contact forms. Therefore all PII is passed to Real Time Content at the user’s discretion.

What are the consequences if I refuse to provide information?

All PII gathered via the Real Time Content web site is at your discretion. Please note that in the case of requesting information from Real Time Content, failure to provide valid contact details through our web site will result in our inability to respond to your enquiry.

Does Real Time Content store PII?

Real Time Content stores PII from users who wish to have access to the secure demonstration pages of the Real Time Content website.

How does Real Time Content store PII?

PII information is stored in a secure database environment to ensure confidentiality and privacy. This database is only accessible by selected staff at Real Time Content in order to manage user accounts for our secure demonstration site and to contact users with regards to any issued raised. It is of the up most importance to Real Time Content that all PII remains within our systems and all access to the secure database is monitored and logged.

Does Real Time Content supplement PII with sourced third party data?

Real Time Content does not associate click stream data or any other third party information with PII, and we do not share any user data with third parties.

Can I request the deletion of my PII collected via the Real Time Content website?

You can e-mail info@realtimecontent.com requesting we delete your demonstration site access and/or your personal information, and we will respond via e-mail giving notification of the removal of said details.

How is notice of change given?

Real Time Content reserves the right to change this privacy policy at any time. The valid from date of the privacy policy is identified at the head of the privacy policy page. If you have any further questions regarding our privacy policy and how we handle your information, please e-mail info@realtimecontent.com and we will do our best to reply in full, as soon as possible.

This privacy policy document has been written in compliance with IAB standards.
Should you wish to find out more about the IAB or Advertising and guidelines please go to http://www.iab.net/standards/